In early April 2016, I called Cane Creek AV and left a phone message about seeing if they would have any interest in looking at my fourteen year old home system (theatre, whole house audio, etc.) ,which had recently had a number of components fail, and give me idea of what it would take to repair and update the system. I called them based on the testimonials I read on their web site. I expected a call back in a few days and hoped that I might get someone out to our home in a few weeks just to look at the system.
Frank Goldfarb called me back within an hour. He was traveling in Virginia taking his son to look at colleges. He set up an appointment with me the following week and within a day or two after that he presented a proposal. I agreed to it and now just four weeks since the first call, I have a fully updated system controlled by IPads which allows me to stream audio and video throughout the house.
Frank was wonderful to deal with and was very knowledgable. He did everything to meet and even exceed our expectations. His crew was great as well. I would highly recommend Cane Creek AV for any of your AV needs.
I just wanted to say thank you for everything you and your team did to bring our house into the 21st Century! You were very professional and courteous the entire time. We have worked with other audio/video companies and your team puts them to shame. When you left our house you would never know that you were here, other than all our new equipment. No holes or scratches in the walls!!
Thank you for a job well done!
To Whom it might concern, Cane Creek AV, Frank Goldfarb, has great knowledge in his work. He is efficient, fair priced, and punctual in solving and installing products he has researched carefully. He keeps his overhead low to give his customers a good deal. We couldn't have been happier and will use him again.
Frank and his team did an excellent job planning and installing the equipment in our house. Things were changed as I decided to add some items at the last minute. They were flexible enough to make the changes required without incident. Also they were available to trouble shoot “operator error “ issues and dealt with those professionally as well as timely.
Frank and his team did exactly what we wanted and did this within our budget. The custom furniture perfectly matches what we had already owned and the TV and Klipsch speaker system is great. The ability to use the Blu-Ray player to access our Wi-Fi network and stream Pandora and Netflix through our House Music system is wonderful. We initially had a problem with our UniversalRemote Control and Frank worked though this, without our having to call him constantly. If anything, he was more concerned with the system being perfect than we were. If you want great a great design, great installation and great service, get in touch with Frank.
Everything went great and everything is working perfectly. We appreciate the job you and your team did. It was great meeting you as well and when we decide to add speakers or additional equipment we will give you a call.
I have had the pleasure of working with Frank Goldfarb on my audio and video systems over the last several years. He has provided high quality, personalized service. When necessary, he has been willing to drive from Asheville to Cashiers, North Carolina. Most importantly, Frank has remained in business after many companies have gone out of business. I recommend Cane Creek Audio Video and Frank Goldfarb without reservations. I trust that he will be around for many years to come.
Cane Creek Video recently upgraded my video service to AT&T U-verse. I had Direct TV, formerly installed by Comtec, and decided to switch to U-verse. Frank Goldfarb, who was formally with Comtec and has taken care of my system for the last 5 years, was personally involved in the upgrade and was able to perform services that AT&T said was impossible. Lance, who worked alongside Frank, re-programmed my radio frequency remote to interact with the U-verse receivers and my TV's. Although they had significant problems programming the remote, due to U-verse issues, they persevered and found hidden codes on the internet that allowed them to enter correct codes into my remote. Frank is extremely professional and dedicated to service. On several occasions he had to make appointments to evaluate my needs as well as install different services. He kept his appointments within 5 minutes of the scheduled time which was a pleasant surprise in today's age. I would highly recommend Cane Creek Audio/Video to anyone interested in installing, upgrading, or changing their video service.
Frank and his team did a fantastic job taking care of all our AV needs. It all works beautifully and he worked extremely hard to stay within our budget. When we ran into snags they were ready with an alternative plan and finished on time without a hitch. We would rehire them in a second.
We would highly recommend Cane Creek for your electronic needs. The team recently installed a 55 inch TV over our fireplace accompanied with additional speakers, a universal remote, blu ray player and a receiver. The remote has a frequency that penetrates the cabinet so that we do not have to leave the doors open thereby exposing all the equipment. It works wonderful. The Cane Creek team of Frank, Bryan and Lance are very professional and knowledgeable. Each has their own area of expertise and all were very pleasant to have in our home. Hope this information will encourage you to give them a call.
Many thanks for an excellent system and installation! Any chance you could set us up in Orlando? We have all the equipment but need a new remote....you could stay with us in Orlando. We have room! Happy 4th!Thanks again.
Frank's ideas, input and design from the initial stages of our house helped create a media room that exceeded our expectations. The 110" screen, JVC projector, Klipsch speakers, Onkyo receiver and two subwoofers creates a memorable experience. In fact, after watching our first movie, my wife declared that this was now her room! So much for my man cave. Frank also installed our 58" Samsung TV over the mantle on the fireplace and set up the Direct TV and remote. Both work flawlessly the first time. Frank's professionalism, eye for detail, and fiscal consideration make him the perfect choice for creating the right theatre for your budget.
After Pam and I have had the change to enjoy our new home at Lake Toxaway, I wanted to to tell you how pleased we are. The large screen TV and surround sound system are awesome... The Lutron lighting system really makes it so easy to turn the lighting on and off in different sections of the house. We can't thank you enough for stepping in when you did and bringing everything together. James, our contractor, was very pleased with your work.